Thrive or Just Survive
Many people aspire to positions of leadership. Some even crave, for all the wrong reasons, the power and attention that come with being in charge.
We all want happy customers. If we can manage expectations and give folks a little more than what they’re expecting – or so we think – they’ll be more impressed, spend more money with us, and we’ll be more successful.
A few years ago a close friend lost his wife to cancer. I cannot imagine what that feels like nor how long it takes to heal from such a terrible experience. For three years after Theresa’s ’s death, Dave became isolated from friends, coworkers, and all the activities they used to do together.